About M-KOPA Ltd:
M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of “pay-as-you-go” energy for off-grid customers. Since its commercial launch in October 2012, M-KOPA has connected more than 150,000 homes in Kenya, Uganda and Tanzania to solar power, and is now adding over 600 new homes each day. The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage “credits” for US $0.45, or less than the price of traditional kerosene lighting. After one year of payments customers own their solar systems outright and can upgrade to more power. All revenues are collected in real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM sensors in each solar system allow M-KOPA to monitor real time performance and regulate usage based upon payments. This connected design means that M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per day) via the company’s proprietary cloud platform, M-KOPAnet. M-KOPA has been recognized for its pioneering business mode and scale, notably winning the 2015 Zayed Future Energy Prize, being selected as the top New Energy Pioneer at the 2014 Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in Sustainable Finance Award.
Job Summary: The Asset Recovery Officer will be responsible for investigation of fraudulent cases and overall recovery of devices/assets in line with MKOPA Asset recovery policy
Key Duties and Responsibilities:
Work closely with the Service Centre Managers to identify fraudulent cases and follow them up
Take lead in the recovery of First payment Defaults
Investigate and identify cases that are unrecoverable and present them to Asset Recovery Supervisor
Investigate and recover all missing/stolen/lost devices from Service Centers
Work closely with different law enforcement agents to ensure that fraudsters are apprehended and made to pay penalties.
Develop a list of lessons learned from the field and share with all service centres and management, and also suggest possible solutions to them.
Prepare and submit monthly recovery reports to the Asset Recovery Supervisor on your individual performance.
Qualifications, Skills and Experience:
The applicant should hold a degree in any field of study from a recognized university
One year of credit/loan related experience is desired
Extensive knowledge in Windows Operating Systems, Microsoft Windows Server preferably Windows Server 2012 and other market leading Microsoft products
Legal Asset collection regulations
Excellent communication and presentation skills
Innovative and good at multitasking
Excellent team work dynamics
Good report writing skills
Excellent analytical skills
Good interpersonal skills
How to Apply:
All suitably qualified and interested candidates should send their applications and up-to-date CVs with the subject title “Asset Recovery Officer” to: careersug@m-kopa.com addressed to:
The Human Resource & Administration Manager,
M-KOPA Uganda Limited,
Plot 12 Eric Magala Road, Entebbe. Uganda
Deadline: 14th March, 2016