About FINCA Uganda:
FINCA Uganda Limited (MDI) is a subsidiary of FINCA International that is based in Washington DC, USA serving nearly two million clients in 23 countries across 5 continents. FINCA Uganda Limited (MDI) was the first licensed micro finance deposit taking institution in Uganda, and currently offers loans, savings and money transfer services in Uganda, one of the most competitive and dynamic microfinance markets in the world.
Job Summary: The Chief Operations Officer will have direct supervision over functional sections that lead or support the development of new businesses and the transformation of products and processes: Credit Analytics, Products Development, Customer Experience, New Delivery Channels development and piloting, and Policies and Procedures related to all these. The incumbent will ensure that FINCA will develop competitive products and channels aligned with FINCA’s strategic plan, that support outreach maximization under the condition of profitability; and that these products and delivery channels are piloted to reach results that are efficient, client-friendly, safe, and professional. As a member of the EXCO, s/he shares responsibility for the overall performance and activities of FINCA, and participates in making decisions on material issues at the EXCO.
Key Duties and Responsibilities:
Tasked with the development of Product policies and procedures.
Take lead of the transformation of FINCA’s credit organization based on combining credit scoring, mobile financial services, and centralized credit approval and underwriting.
Oversee the process for the sourcing, development and testing of new products in FINCA. Develop and update profit models per product.
Lead projects to develop and test new business units based on new technologies or channels. Upon successful completion of pilots, hand over the new business unit to the Chief Commercial Officer (CCO).
Responsible for the development of a business intelligence and analytics role
Qualifications, Skills and Experience:
The ideal candidate must hold an MBA (or equivalent) in related discipline.
At least eight years of banking experience in retail or commercial banking and -experience in credit operations, experience in microfinance operations is an added advantage.
Project management. Demonstrated experience in product development and digital financial service solutions
Previous project management experience
Significant experience in Digital financial services solution implementations.
Good negotiator and strong value for partnerships and relationship management
Excellent organizational, planning, analytical and problem-solving skills,
Significant experience in credit and savings policies and risk in the financial sector
Good leader, with ability to manage change and conflicts, leveraging diversity, developing others and a collaborator.
Results and achievement driven, decisive and entrepreneurial
Strategic ability and financial responsibility
Must love problem solving, Data driven and has a strong technical credibility
Ethics and integrity
Business Acumen, Results driven and decisive entrepreneurial abilities.
Communication, Persuasion and Collaboration
Strategy and Critical Thinking
Champion Improvement and Innovation
Data driven, excellence and business intelligence
How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: ug_jobs@fincaug.org
Deadline: 28th April 2017