About US:
Banar Collections Ltd is the leading debt collection agency and credit consultancy firm in Uganda, offering services mainly to Commercial Banks, Government and Corporate Institutions.
Job Summary: The Debt Collection Officer will be responsible for meeting targets for cash collection from debtors and giving support to the management of the debt portfolio.
Key Duties and Responsibilities:
Chasing outsourced debts and meeting collection targets in order to maintain a positive cash flow.
Perform skip tracing activities involving looking for debtors whose whereabouts is unknown.
The incumbent will generate client statements and Demand Letters and manage the escalation process periodically reviewing its effectiveness.
Allocate payments to respective debt accounts so that debtor information and balances are kept accurate.
Offer technical support in the management of the debt portfolio and to ensure that the portfolio is accurate and up-to-date.
Identify slow moving accounts noting key details so that such accounts are escalated for case management.
Deal with and-manage correspondence from clients to ensure that service levels are maintained within the acceptable turnaround time.
Qualifications, Skills and Experience:
The ideal candidates for the Debt Collection Officer jobs must hold Bachelor’s Degrees in Law, Economics, Business Administration, or Commerce. Additional qualifications in Banking or Credit are an added advantage.
Previous exposure and experience of working in a debt collection environment is essential but not mandatory.
Excellent negotiation skills with ability to assess issues and be assertive / firm with clients as required.
Excellent communication skills, telephone manners and techniques and interpersonal skills.
Ability to work autonomously and take responsibility.
Ability to understand terms and conditions of contracts, to analyze slow moving accounts and outline a collection strategy to resolve each case.
Computer literacy skills are essential and mandatory.
Knowledge of basic book keeping
How to Apply:
All suitably qualified and interested candidates are encourage to send an application letter together with a detailed CV and copies of academic qualifications via E-mail to hr@banar.co.ug addressed to;
Banar Collections Ltd,
P.O. Box 26113 Kampala,
4th Floor, Kanjokya House,
Plot 90, Kanjokya Street, Kamwokya Kampala. Uganda
Deadline: 22nd March, 2017