About Dfcu:
Dfcu bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: The Head of E-Banking will manage the growth of the E-Banking channels and business to meet the dynamic needs of our various customer segments in today’s changing market environment.
Key Duties and Responsibilities:
· The incumbent will develop and execute an E-Channel strategy that positions dfcu’s E- Banking business in a leading stance in the marketplace.
· Deliver Electronic Banking products to our customers in the most efficient and cost effective way using appropriate technology, whilst closing product gap versus competitors.
· The incumbent will also grow the market share and drive growth initiatives including payments and collections.
· Identify and evaluate potential revenue opportunities in new and diverse markets.
· Routinely review existing retail and corporate customer needs to provide e-banking solutions as appropriate.
· Acquire new clients, agencies and business framework for e-banking business to deliver e-banking business targets as agreed.
· Drive the roll out of e-banking solutions.
· Originate proposals and recommendations to develop/structure E-Banking solutions to meet current and future needs of the Banks’ existing & prospective customers.
· Ensure the maintenance of operational efficiency and risk & control framework within the specialist support areas as per operational procedure guidelines.
· Ensure a high level of utilisation of E-Channels.
· Perform any other duties as assigned by the Head of Consumer Banking
Qualifications, Skills and Experience:
· The ideal candidate for the dfcu bank Head of E-banking should hold a Bachelor’s degree in Business Administration, Computer Science or Economics.
· At least two to three years’ experience in sales or business development preferably in a Bank or financial or IT services industry.
· Excellent interpersonal, written and oral communication skills.
· Excellent customer service and negotiation skills.
· Innovative and creative thinking.
· Working knowledge of bank products, services, channels, operations, policies and any other specialist roles.
· Detailed knowledge and understanding of bank core processing systems and developments in that area that interface in one way or another with E-Systems.
How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: Vacanciesbank@dfcugroup.com
Deadline: Friday, 21st August 2015