Key Account / Customer Relations Manager – Kampala – Laboremus Uganda Ltd

About US:
Laboremus Uganda Ltd is a software development company affiliated to Laboremus Oslo AS in Norway, working with both local and international clients. Laboremus Uganda offers customized software solutions focusing on banking, finance and mobile. We specialize in digital solutions for financial inclusion, innovation and data analysis. Laboremus is an authorized cloud reseller by Microsoft and offers IT support services, Office 365, SharePoint, Dynamics CRM and Dynamics Navision implementation.

Key Duties and Responsibilities:
The incumbent will be the face of Laboremus presenting the company towards our clients.
Keenly interact with our clients in written and oral communication as well as in client meetings.
The jobholder will manage client IT projects and allocate and delegate the right internal resources.
The incumbent will attend events and support the sales team to acquire new clients.
Ensure that at any given time the quality of Laboremus’ services to the clients are at the highest standards.
The incumbent will evaluate client feedback and translate it into action.
Ensure projects are delivered on time, on budget and to the outmost satisfaction of the client

Qualifications, Skills and Experience:
The ideal candidate should preferably hold a Bachelor’s degree, preferably in a technical subject such as electrical engineering, telecommunications, etc.
At least three years of sales and / or project management experience.
Broad knowledge and solid technical understanding and ability to propose the best solutions for the clients.
Familiarity with cloud and server technologies.
Highly confident in dealing with clients and always stay professional
Possess outstanding communication skills in written and oral communication
Possess the ability to develop and strengthen networks and relationships
High quality standards and always strive to improve processes.
Have first leadership experience and feel confident to delegate tasks.
Highly pro-active, pay attention to detail and a reliable team player

Job Benefits:
Intensive training programs leading to various certifications in system administration, security, cloud and other recent technology.
Great opportunities for you to grow within Laboremus in multiple career paths
Great colleagues and a friendly, international working environment.
Social activities and team building events.
Loyalty programme, bonuses and incentives.

How to Apply:
All suitably qualified and interested candidates are encouraged to send their updated CVs to recruitment@laboremus.no

Deadline: 20th March, 2017

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