About US:
Dfcu bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: The Relationship Manager will execute sales plans to ensure that all products meet budget commitments. The job holder will provide responsive, proactive, proficient and effective banking service to business/wholesale banking customers, alert them of wealth creation opportunities offered by the bank there by expanding share of business. The Relationship Manager will extensively sell to SMEs, corporate bodies, NGOs, local governments & institutions of higher learning and any other business that falls in that category. The job holder will also ensure good retention strategy for the existing clientele, there by growing the wallet share.
Key Duties and Responsibilities:
· The job holder will provide superior relationship management by ensuring customer retention, loyalty, preference and devotion.
· Provision of advice and direction in business management.
· The job holder will drive sales to corporate, NGOs & local government among others to enhance growth in customer numbers and deposits.
· Keenly analyze and compare our product offer, service, pricing and financial performance against competition.
· Identify new or additional business openings in the market.
· Improve on relationship management through regular visits, timely feedback to clients & continuous anticipation of their needs with the aim to exceed their expectations.
· In charge of cross selling and retention of business banking vs. non borrowing clients in branches to maintain a clean & updated database.
· Grow our share of business in NGOs, local governments, SME’s, and corporate bodies’ country wide.
· Compile monthly wide business banking liability figures and monitor growth against targets.
· In charge of carrying out market intelligence feedback on products/competition and how they are doing.
· Perform any other duties as assigned by the Senior Relationship Manager
Qualifications, Skills and Experience:
· The ideal candidate for the Dfcu Bank Relationship Manager job opportunity should hold a University degree in business related fields.
· Excellent track record in sales management.
· At least five to seven years’ experience in banking of which two to three years should be in relationship management & sales.
· Detailed working knowledge and understanding of all bank products compiled with intensive training.
· Ability to work under pressure.
· Computer knowledge especially spread sheet, word & power point.
· Relevant business experience and acumen.
· Outgoing, self-motivated, assertive and proactive.
· Be a self-starter who is oriented and able to meet deadlines.
· Excellent communication, interpersonal and negotiation skills.
· Good team player who is able to work under minimum supervision.
· Strong analytical power and innovative abilities.
· Full of energy and enthusiasm.
· Ability to energize others.
· Effectiveness & full of passion for the organization.
How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: Vacanciesbank@dfcugroup.com
Deadline: Friday, 4th December 2015