About US:
Future Options Consulting Ltd is an HR consultancy company which seeks to recruit on behalf of its valued Client in the manufacturing industry.
Key Duties and Responsibilities:
· In charge of building and maintaining working relationships with clients
· Pro-actively manage debt collection on assigned Portfolio of accounts.
· In charge of issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology.
· Agree payment plans with customers and ensure that they are adhered to
· Responsible for the quick resolution of queries to facilitate payments from customers
· In charge of prioritizing and managing a challenging workload whilst maintaining a high level customer service and satisfaction
· Work closely and communicate with internal departments as required in order to maintain an accurate position on customer accounts
· Ensure that all prepared communications are accurately recorded/documented in a timely manner
· In charge of the preparation of files for debt collection agencies
· Preparing and submitting weekly reports on the credit control/debtor
· Assisting in any other credit controller ad-hoc duties as required
Qualifications, Skills and Experience:
· The applicants should preferably have a minimum of three years’ experience and a proven track record in personal debt collection.
· Excellent communication skills on all levels
· Ability to work on own initiative as well as part of a team
· Excellent numerical skills
· Sense of urgency and ability to work in fast paced office environment
· Deadline focused with ability to prioritize tasks
· Highly flexible and multi-tasking ability to produce results
· Excellent knowledge of Microsoft Office Systems especially MS Excel.
How to Apply:
All suitably qualified and interested candidates should send their detailed CVs, including a daytime telephone contact, three referees, quoting the position to: enquiry@futureoptionsug.com.
NB: Only shortlisted candidates will be contacted.
Deadline: 27th July, 2015