About Dfcu:
Dfcu bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: The Team Leader Collections Unit -Consumer Banking will be in charge of proactively managing the Bank’s Consumer Banking loan portfolio with accounts overdue, in accordance with statutory and internal policies to ensure optimal performance of facilities and minimise loss to the bank hence directly contributing to the bank’s P&L.
Key Duties and Responsibilities:
· Manage/monitor the productivity of Consumer Banking recoveries and collections staff to achieve consistently high collections results and maintain a high quality performing portfolio.
· Actively monitor recovery, delinquency and monthly roll rates to minimize flow forward rates.
· Develop, maintain and guide management on recovery strategies.
· Personally manage a special portfolio of unique and complicated accounts that require more experienced management like deceased accounts, skip accounts, legal action, Supervisor review accounts (as referred by external agents), abandoned cases (if any), VIP accounts, repossessed vehicles and restructured accounts.
· The incumbent will also ensure adherence and compliance with BOU regulations, dfcu Bank’s internal policies and procedures on asset quality failure of which can cause the bank penalties and/or loss of lending license.
· Manage and monitor collection agencies performance.
· Maximize retention of customers in early delinquent states.
· Devise development succession planning strategies by coaching, training and mentoring to create an environment that acknowledges, rewards high performers and offers challenges to take on increasing levels of responsibility.
Qualifications, Skills and Experience:
· The ideal candidate for the aforementioned Dfcu Bank job should hold a Bachelor’s degree in Economics, Statistics, Commerce, Business Administration or equivalent.
· At least four years’ experience in a Financial Institution, a year’s experience in credit approval & structuring or credit administration or in debt recovery.
· Detailed knowledge and understanding of the Bank’s Credit policies.
· Thorough knowledge of FIA/IFRS guidelines & regulations on asset quality.
· Leadership, management and team building skills.
· Excellent customer service and negotiation skills.
· Excellent interpersonal, written and oral communication skills.
· High standards of performance and Control of Quality.
· Computer literacy i.e. Proficiency in the use of Word, Excel and PowerPoint.
How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: Vacanciesbank@dfcugroup.com
Deadline: Wednesday, 9th September 2015
NB: Therefore, if you do not hear from us by Tuesday, 22nd September 2015, consider your application unsuccessful