Sales and Marketing Officer – Kampala – UGAFODE Microfinance Limited

About UGAFODE:
UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank’s regulations and guidelines and was founded in 1994 to provide quality microfinance services.

Job Summary: The Sales and Marketing Officer will educate clients about the institution’s savings and credit products, mobilize and increase savings deposits, grow new savings accounts, maintain savings and loan clients by promoting account use, resolving client issues and cross marketing other products and delivery channels to clients where appropriate

Key Duties and Responsibilities:
The jobholder will also drive sales and service goals/ by creating and maintaining own clientele
Utilize customer segmentation guidance from branch manager and Sales & Marketing Supervisor to effectively target new clients
Send feedback on strategies for new sales and promotion campaigns to increase sales from the various market segments
Conduct sales visit to existing clients, identifying service gaps and promoting product use and new product uptake
Prepare customer feedback to Sales & Marketing Supervisor
Offer support in the development, writing and improving new and existing products
Create a sales and marketing plan for the products and services
Carry out own research to identify prospective and potential clients and report to Sales & Marketing Supervisor
Maintain and coordinate sales calls, reports and mailing list
Assist in the development and writing of such short announcements, production of flyers and other literature that will assist in effective promotion and sales.
Perform any other such other duties as directed by the relevant Manager

Qualifications, Skills and Experience:
The ideal candidate should preferably hold a Bachelor’s degree in business related subject from a reputable University
A minimum of two years’ experience in a similar role with a financial services background position.
Excellent oral and written communication skills including report writing skills
An effective leadership with ability enthuse and inspire employees to give their best in order to achieve goals.
Self-motivated team player with the ability to adopt and work cooperatively and effectively in different situations
Excellent interpersonal skills
High level of honesty, integrity and confidentiality
Excellent communication skills and high level of customer care
Willing to work long hours with minimum supervision
Energetic and ability to be active throughout and willingness to learn
Age: Below 35 years

How to Apply:
All suitably qualified and interested candidates should send their motivation letters and up-to-date CV via E-mail to: recruitment@ugafode.co.ug (Please indicate the position you are applying for).

Address them to:

Head of Human Resources,
UGAFODE Microfinance Limited (MDI),
Silva Arcade, Plot 62 Bombo Road,
P.O. Box 30815, Kampala. Uganda

Deadline: 7th March 2017

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