About UGAFODE:
UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank’s regulations and guidelines and was founded in 1994 to provide quality microfinance services.
Job Summary: The Sales and Marketing Supervisor will be responsible for providing strategic leadership in the performance and effectiveness of the sales and marketing function in the institution.
Key Duties and Responsibilities:
· Assisting in setting targets for customer growth, and growth in savings deposits
· Provide training to reports on savings products, customer engagement, segmentation and uptake, savings mobilization strategies, relationship management, and cross-selling of other products and services
· In charge of monitoring the performance of sales & marketing officers to ensure that customer growth and savings mobilization targets are fulfilled, quality relationship management is maintained and cross
· Actively participates in the development of institutional sales targets
· Drive and exceed sales and service plans by developing and maintaining own clientele
· Regularly monitor institutional sales growth and ensure set targets are met by sales and marketing officer reports
· Design and implement sales and marketing initiatives aimed at growing the business
· Work closely with and support the savings champion to promote savings initiatives across branch network, and provide feedback on customer views and ideas, while highlighting barriers that may prevent savings mobilization
· Participate in innovating, developing and reviewing of products and services so as to improve on product performance to achieve the overall sales targets.
· Work with relevant departments to develop initiatives to increase client retention
· Implement supervisory and audit findings and recommendations related to sales and marketing
· Develop and implement an individual sales and marketing plan to improve the business mobilization and accounts usage
· Support and monitor development of individual sales & marketing plans of sales & marketing officers
· Manage the Mobile Marketing Van
Qualifications, Skills and Experience:
· The applicant must hold a Bachelor’s degree in business related subject from a reputable University
· A minimum of three years’ experience in a similar role with a financial services background position.
· Age: Below 40 years
How to Apply:
All suitably qualified and interested candidates should send their applications which should include a cover letter and an up-to-date detailed CV, certified copies of complete academic transcripts and professional certificates. Your applications should include names of three professional referees and a day-time telephone contact. Send them to:
Head of Human Resources,
UGAFODE Microfinance Limited (MDI),
Silva Arcade, Plot 62 Bombo Road,
P.O. Box 30815, Kampala. Uganda
Email to: recruitment@ugafode.co.ug
Deadline: 10th September, 2016