About US:
ActionAid is an International Development Agency in over 50 countries in Africa, Asia, Latin America and the Caribbean. ActionAid’s mission is to work with the poor and the excluded people in the world to eradicate poverty by overcoming the injustices and the inequity that cause it.
Job Summary: The Front Office Assistant will be responsible for the daily operations of the front desk, administrative support, inquiry handling, guest relations and perform clerical functions of the front desk and effectively implement administrative policies of ActionAid Uganda
Key Duties and Responsibilities:
· The incumbent will receive and respond to all ActionAid visitors’ inquiries, phone calls and correspondence.
· Provide timely information on ActionAid Uganda’s services to visitors.
· Provide logistical support to staff and AAU’s visitors in line with approved travel plans, AAU Policies and Procedures.
· Provide Customer service and support the Administration Coordinator with basic administration roles.
· Perform any other duties as assigned by the Administration Coordinator
Qualifications, Skills and Experience:
· The ideal candidate for the ActionAid Front Office Assistant should hold a Diploma in Business Administration, Secretarial studies, Office Management, Procurement and Logistics.
· At least two years’ professional experience in Front Desk Management and Administration function in a busy organization.
· Excellent interpersonal, diplomacy and problem solving skills
· Excellent communication skills.
· Good Administrative skills
· Good customer care skills.
· Proven ability to maintain professionalism and confidentiality
How to Apply:
All candidates are encouraged to either send their applications via E-mail or hand deliver to Vacancies.Uganda@actionaid.org or addressed to: The Director Human Resource/Organizational Effectiveness, ActionAid International Uganda, Plot Number 2514/2515 Ggaba Road, Opposite Kampala International University P.O. Box 676 Kampala, Uganda.
Deadline: Monday 14th December 2015 by 5:00 Pm