Program Assistant – Catholic Relief Services

About CRS
Catholic Relief Services (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners, people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Job Summary
The Program Assistant will provide service in the day-to-day delivery of responsive, effective and efficient project administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. S/he will provide consistent and high-quality service and contribute to the proper stewardship of project resources to help ensure operational effectiveness in support of high-quality programming.

Job Responsibilities
• Facilitate communication with all members of the project/program teams, relevant staff in other departments/teams and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/letters/documents.
• Provide specialized project administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
• Compile data, perform data entry and data verification in relation to project administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, visitors’ welcome packages, etc.).
• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
• Conduct administrative and financial duties related to all aspects of project implementation
• Arrange all necessary logistics for program activities, including workshops, trainings, booking accommodation for participants, photocopying project materials, arranging transport, and managing the supply of office stationery
• Participate regularly in monitoring visits to ensure quality implementation of projects, support administrative and financial management undertaken in project sites.
• Assist the HOP/DHOP in the preparation of program documents, project reports, manage contractual obligations of projects.
• Assist in tracking project activity schedules and deadlines, in coordination with DHOP, coordinate and collate programs staff monthly timesheets and follow up staff to clear advance as per aging reports.
• Ensure all received program materials are properly stored. Maintain program backups and ensure that they are up dated on a regular basis.
• Assisting in the posting, managing CRS Uganda sharepoint website content, system administration, maintenance and updating of the program’s web site on a regular basis.
• Regularly update Gateway with programmatic information and work.
• As assigned by your supervisor, perform other tasks which are commensurate with your job level in the organization.
Typical Background, Experience and Requirements
Education and Experience
• High School Diploma required. Professional diploma/Certificate or courses in Administration preferred.
• Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
• Additional education may substitute for some experience.
• Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.
Personal Skills
• Good time management skills with ability to work on multiple tasks
• Strong customer service orientation with good communication and interpersonal skills
• Proactive, resourceful, solutions oriented and results-oriented
Required/Desired Foreign Language: Good written and spoken English
Travel Required (include percentage of required travel, if applicable): Less than 20% as requested
Key Working Relationships
Supervisory: DHOP
Internal: Head of Programs, Program Managers, Technical Advisors, Finance and Operations staff.
External: CRS EARO and Headquarter staff
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Trusting Relationships
• Professional Growth
• Partnership
• Accountability

Agency-Wide Competencies
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.
1. Serves with Integrity
2. Develops Constructive Relationships
3. Models Stewardship
4. Promotes Learning

HOW TO APPLY:
Disclaimer Clause:
This job description is not an exhaustive list of skills, effort, duties and responsibilities associated with the position. CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. “I understand that CRS takes all allegations of abuse and exploitation seriously. Abuse or exploitation of children or vulnerable adults is grounds for immediate dismissal.” Note: Please submit cover letter, CV and three work references (names and contact information only) to ug_recruitment@crs.org by October 13th, 2017.
Only selected candidates that meet the requirements will be notified. EOE/M/F/D/V**

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