About UKS:
The Uganda Kolping Society (UKS) is a Catholic Social Action Organisation which is part of the International Kolping Society (IKS), based in Cologne Germany and founded by Fr. Adolph Kolping. It is a worldwide network of Kolping families organised variably at Local, Regional and International levels. Uganda Kolping Society owns Companies of Kolping Microfinance (U) LTD and Kolping Holdings (U) Ltd.

Key Duties and Responsibilities:
Undertake front office duties, including, meeting, greeting and attending to the needs of guests, to ensure a superb service experience.
Ensure the wellbeing, satisfaction and comfort of all guests within the limits of the Hotel and establish a highly personalized style of service and attention of guests while at the Hotel.
Offer support in dealing with Customer complaints in an effective and courteous manner providing or seeking solutions as quickly as possible.
Responsible for accurate and efficient accounts and billing processes.
Administer all routes of reservations to ensure that bookings are made and recorded accurately.
Ensure that all reservations and cancellations are processed efficiently
Keep up to date with room prices and special offers to provide accurate information to guests.

Qualifications, Skills and Experience:
The applicant for the Receptionist job should possess a Diploma in Hotel and Institutional Catering or its equivalent from a recognized institution
Excellent communication and excellent interpersonal skills, including a pleasant telephone manner
Good administrative skills and the ability to use email and booking systems
Good negotiation, analytical and problem solving skills
Good team working skills.
Age limit: Between 22- 45 years.

How to Apply:
All suitably qualified and interested candidates should fill in application forms, download here and send them alongside copies of your academic certificates, a detailed CV, three referees (with written recommendations) one of whom should be a priest and day time telephone contact should be addressed to:

The Human Resource Officer,
Uganda Kolping Society,
P. O. Box 76, Hoima. Uganda

Deadline: 9th January 2017 by 5.00pm