About US:
KSK Associates is a Professional Services Firm that provides Financial Consultancy Services including Assurance and Business Advisory Services, Business Planning, Feasibility studies & Project Proposal Preparation, Human Resource, Risk Management and Information System Solutions. They would like to recruit for a valuable client, who deals in Audit, Human Resource Solutions and Business Consultancy.
Job Summary: The ICT Officer will setup and support audio/visual equipment for presentations and trainings on and off site. The ICT Officer may be responsible for managing or contributing to various IT projects. This may include: coordinating a premise move and planning the related IT infrastructure; assessment of applications and technology; formulating and presenting solution options to various levels of management of KSK ICT systems and key project deliverables. Supported technologies include but are not limited to: wireless and wireless networks, storage systems, Microsoft Active Directory, Windows OS, MS Office suites, atrix, end workstation, Laptops and various proprietary and commercial software applications and hardware.
Key Duties and Responsibilities:
Equipment:
Configure and deploy new and refurbished workstations, laptops and peripheral equipment.
Install, troubleshoot, repair, update and maintain workstations and laptops. Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.
The jobholder will setup and support audio/visual equipment for presentations and trainings on and off site.
Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
Removal/disposal of non-functional equipment Software
Provide software and system troubleshooting and support.
Install, maintain, troubleshoot, and update operating systems and user applications.
Proactively schedule software upgrades and patching.
Assure that all software on NRC equipment is licensed and keep record of licenses.
Track license and support contracts to include notification of renewal timeframe to management.
The jobholder will network Monitor network to ensure network functionality and availability to all system users.
Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
Support existing/new server/s and administer access rights for all users in the office.
Security:
Maintain local and server based antivirus software. Inform and train users and management in how to adhere to KSK global and local security ICT policies.
In case of virus infection clean out affected equipment.
Users:
Ensure computer is set up prior to new hire start date and any related moves.
Handle the relocation of computer equipment as a result of office or personnel changes.
Request and setup new user accounts and email accounts (in collaboration with ICT Support–Oslo).
Troubleshoot, and repair user accounts and email accounts, assist in resetting passwords.
Training:
Train new and current employees on computer software and ICT systems.
Create material and presentations for trainings and reports.
Assess user capacity and suggest trainings and areas in need of improvement.
Qualifications, Skills and Experience:
The ideal candidate should hold a Bachelor’s degree or higher within information technologies, or substantial working experience within relevant fields and have obtained and maintained relevant certificates
Professional knowledge of network technologies and Windows clients
At least three years of relevant experience within the ICT technical field
Effective written and oral communication with ability to produce reports and present solutions
Documented results related to the position’s responsibilities
Fluency in English and good written and spoken knowledge of English.
Previous experience in handling servers and related access management control
Ability to work independently to troubleshoot, perform root cause analysis, identify and isolate technical issues
Willing to take ownership of issue analysis and resolution efforts and commit to ‘doing what it takes to resolve technical issues regardless of the effort or timeframe required.
Ability to work and cooperate well with people
Working in a structured manner
Service minded
How to Apply:
All suitably qualified and interested candidates should send their applications with academic documents to geniushub@kskassociates.net addressed to the Recruitment Director. Please Quote Reference Bank 2017/003
Deadline: 1st March 2017