About US:
Impact Chefs Academy is a Regional Hospitality Consulting firm thriving on professional Training and ethical hospitality services, as well as high level management
Trainings focusing on keeping clients satisfied. They would like to recruit for a valuable client, a leading Hotel.
Job Summary: The Hotel Night Manager will be managing the night time operation of the Hotel in order to ensure the smooth running of the Hotel operation at night in Front Office, Rooms, Reception and F & B and to ensure superior service and product quality is maintained. He / she will be responsible for supervising all staff working the nightshift, guest services especially at front desk functions, financial aspects e.g. nightly audits, various financial reports, and property management e.g. dispatching maintenance staff to fix various.
Key Duties and Responsibilities:
· Responsible for Hotel Night Duty Management
· Managing and maintaining a secure Hotel environment.
· Making sure that the Hotel’s quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance &cleanliness.
· Providing first class customer service
· Duty staff management, discipline and motivation.
Qualifications, Skills and Experience:
· The Hotel Night Manager should hold a Diploma in Hotel/Institutional management from any recognized training institution.
· A minimum of five years preferably in same/ similar position in hospitality industry.
· Past experience in the hospitality industry is preferred.
· Approachable, committed , enthusiastic , flexible and self-motivated and social – “a people’s person”
· Previous Hotel experience, either in the role of Night Manager / Night Auditor or Duty manager or in an associated hotel role such as Front office, Rooms, Reception or Reservations.
· Ability to demonstrate excellent interpersonal and especially customer service skills.
· Highly analytical and creative.
· Good planning and organizational skills, effectively and efficiently handle multiple, simultaneous, and complex.
· Tact and diplomacy in dealing with staff-related to work environment needs.
· Ability to relate to staff at all levels, encourage and motivate people.
· Ability to maintain effective working relationships with all levels of staff and public.
· Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse operation.
· Computer literacy skills.
· Possess the ability to write reports, keep records, and work within budgets
How to Apply:
All candidates are encouraged to send their applications online only quoting the job title on the email subject to: impactchefsacademy@gmail.com or info@impactchefsacademy.com.
NB: Only shortlisted candidates will be contacted.
Deadline: 3rd June 2015