Job Summary:
The Administrative Coordinator will create and nurture long-term relationships with our clients. We are looking for someone who loves people and loves solving problems. In this role, you will resolve any issues that arise to ensure customers are satisfied with our services. As the first point of contact for all customer enquiries. Your goal will be to help us safeguard our revenue and retain our customers.

Key Duties and Responsibilities:
Assisting in the recruitment process by setting up interviews, sending regrets to unsuccessful interviewees and maintaining related documentation.
Assisting in the onboarding process for new employees and separation process for outgoing employees.
Creating and maintaining employee personnel files and ensuring all employee related documentation is properly filed on time.
Assisting in the performance management process for agents by managing the PIP system
Entering data on the HRIS system.
Leave Management – advising staff on how to navigate the self-service portal, ensuring all leave applications are made on the system and where necessary validating authenticity of sick notes submitted by staff.
Deal with petty cash as and when required and ensure reconciliations are done at the end of the month.
Receive and process all expense claim forms and requests for payments.
Maintain cash payments book and update it on a regular basis by printing online bank statements.
To be responsible for banking of cheques, act as a bank agent to withdraw money for operational use and carry out any other bank errands required.
Provide assistance to the monthly management accounts processes.
Proper filing of all source documents in an orderly and systematic manner to ensure proper record keeping.
To be responsible for accurate asset tracking and ensuring all assets are labelled systematically and recorded in the asset register.
Any other duty assigned to you.

Qualifications, Skills and Experience:
A minimum of three years of work experience in HR with strong Finance background·
Proficiency in Microsoft Office Suite.
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
Excellent customer service attitude.
Certification in Office Management is a plus

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