About US:
Uganda Red Cross Society (URCS) is the leading national humanitarian organization in Uganda and a member of the International Red Cross Red Crescent Movement. The ICRC is an International humanitarian institution which has a mandate to protect victims of international and armed conflicts i.e. the wounded, refugees, civilians, prisoners and other non-combatants.
Job Summary: The Beneficiary Communication Officer /will be responsible to work hand in hand with the Operations Manager Yumbe Refugee Operation and the PR & Communication Coordinator to deliver the communication, community engagement and accountability activities laid out in program agreement.
Key Duties and Responsibilities:
Support URCS to do a comprehensive mapping of the communications landscape, in Yumbe. The aim is to map the most used and trusted channel of communication to communicate to and engage people and communities;
The incumbent will assess the situation and gather data related to the socio-cultural context, information needs and map existing partners active on the ground;
Take lead in the development of a communication and community engagement strategy, including a strong behaviour change communication component, with well-defined activities ;
Work closely with the National Society to roll out the communication, engagement and accountability plan, ensuring ownership in the project;
Support emergency health teams in increasing their reach and impact through the use of innovative tools and channels, such as social media, mobile cinema and radio chat shows that provide timely, accurate and engaging information to communities;
Support the operations of Uganda Red Cross Society to increase levels of Accountability to Beneficiaries within the emergency operation and its programmes through establishing feedback mechanisms and training frontline volunteers to improve their communication and complaint handling skills;
Build the capacity of Beneficiaries to integrate Best Practices into their ways of working through providing them with the skills and knowledge to launch and manage CEA tools and approaches;
Coordinate with other agencies working URCS related communication, engagement and behavior change communication initiatives and join coordination mechanism, seeking out opportunities for collaboration.
Support in achieving the URCS communication strategy through documentation of promising best practices and most significant change stories.
Coordinate the process of identifying, documentation and dissemination of most significant change stories, and promising best practices
Support field teams in integrating documentation and communication to effectively draw lessons and change stories
Support communications in sourcing for marketing/fundraising materials in form of stories, photographs and videos.
Support in promoting URCS brand and visibility
Qualifications, Skills and Experience:
The Uganda Red Cross Society (URCS) Beneficiary Communications Officer should hold a Bachelor’s Degree in Communication, Public Relations, SWASA or Sociology
Possession of Post Graduate training and or experience in community relations, Health Communication will be an added advantage
At least three years’ experience in behavior change communication, risk communication, social mobilization, community engagement, accountability to beneficiaries, community media.
Extensive knowledge of community engagement/beneficiary communication, including accountability to beneficiary standards and behavior change communication theories
Knowledge about communication interventions under emergency situations, in complex and delicate situations, an asset
Good understanding of challenges related to public health emergencies
Broad knowledge and understanding of health, disaster management and climate change issues
Sensitivity to challenging political contexts and understanding of risk management processes
Impeccable level of integrity
Advanced analytical skills and able to capture learning and use it to make improvements in programming
Ability to multi task and work under pressure
Excellent verbal and written skills
Ability to negotiate with internal and external partners and develop relationships with key stakeholders
Team player, self-motivated and proactive on own initiative to set and achieve goals
Highly motivated, self-starter able to lead a process, engage others and create ownership.
How to Apply:
All candidates who desire to join the International Red Cross and Red Crescent Movement should send their filled application forms, download here and E-mail to: sgurcs@redcrossug.org or mail via post to: The Secretary General, Uganda Red Cross Society, Plot 551/555 Rubaga Road, P.O. Box 494, Kampala, Uganda.
Deadline: 23rd December 2016 by 5.00pm.