Job Descriptions
He/She will be the liaison between the organization and its current and potential customers.
He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Managing large amounts of inbound and outbound calls in a timely manner.
Following call center “scripts” when handling different topics.
Identifying customers’ needs clarify information; research every issue and providing solutions.
Meet personal/team qualitative and quantitative targets.
Seize opportunities to up sell products when they arise.
Requirements
HND/B.Sc in any discipline.
Must not be more than 27 years old.
Excellent spoken English with impressive interpersonal skills
Must be Fluent in English and one other Language
1-3 years’ experience working in a related job role
Method of Application
Interested and qualified candidates should send their CV and Cover Letter using the advertised “Job Title” as the subject of their email to: moonshine8789@gmail.com