About US:
Toyota Uganda is the market leader in Uganda’s automotive industry. We are a wholly owned subsidiary of Toyota Tsusho Corporation in Japan and the sole official distributor of brand new Toyota vehicles in Uganda as appointed by Toyota Motor Corporation. Our key business activities include the sale of Toyota motor vehicles, genuine parts and motor vehicle servicing & repair as well as Yamaha motorcycles, Hino trucks and Case tractors.
Job Summary: The Car Rental Coordinator will support the Leasing Manager in ensuring that there is customer satisfaction and business growth through effective coordination of rental services and contracts.
Key Duties and Responsibilities:
· Achieve set rental targets by growing Toyota Uganda’s rental business portfolio.
· The incumbent will also develop and maintain a comprehensive database on rental customers and drivers.
· Actively coordinate rental compliance to the service & maintenance contracts through constantly communicating and guiding customers on acceptable terms and conditions.
· Take part in the review and development of rental contracts and marketing to ensure a comprehensive and profitable rental business.
· Perform regular market surveys on the prevailing rates for rental services.
· Responsible for debtor management; monitor clients’ accounts and ensure that payments are received on time.
· Timely generation of periodic reports on the performance of rental assets and services.
· Quickly respond to and promptly handle customer feedback related to car rental services.
Qualifications, Skills and Experience:
· The applicant should preferably hold a Diploma/Bachelor’s degree in a Business Administration discipline.
· At least three years’ experience in the Automotive/Rental industry.
· A strong customer focus, communication & interpersonal skills with ability to demonstrate initiative, good judgment and problem solving skills.
· Excellent organisational skills with the ability to work under pressure with minimal supervision.
· Technical knowledge is an added advantage.
How to Apply:
All candidates who wish to join Toyota as Graduate Trainees should email a detailed CV with scanned copies of academic certificates merged in one document. Please clearly indicate your name and the Position Reference Number in the email subject line and send to: hr@toyotaug.co.ug
Deadline: 31st May 2015