About US:
Federation of Uganda Employers (FUE) is a voluntary membership organization established and fully owned by the Employers. It was founded in 1958 as the representative body of all Employers in Uganda. It was registered as an Association in 1960 under the Trustee Incorporation Act. It’s a voice of all Employers on Social and Economic issues. It is an organization that advocates for Employers rights.

Job Summary: The Communications and Customer Relations Officer will support the Marketing Manager in providing editorial, strategic, creative and operational support across FUE’ work. The incumbent will also play a key role in ensuring FUE’s communications are both influential and informative for the full range of our stakeholders.

Key Duties and Responsibilities:
· Provide advice to FUE on internal and external communications.
· Develop communication objectives and communication plans.
· Arrange publicity for the organization through different outlets and maitain the corporate communications strategy to increase and promote FUE awareness.
· The incumbent will compose, edit, design, record, produce publications such as newsletters, leaflets and brochures.
· Update the company website, blogs, on a daily basis.
· Write news releases, speeches and articles with the help and guidance of the Manager and/or Director CO/MMD and/or ED.
· Write and implement communication of promotional plans.
· Keep staff and clients up to date with company news.
· Build and strengthen working relationships with Media and provide the public with information when it is requested
· Coordinates and approve the work of artists, photographers and printers and monitors work in progress
· Render support in web development and technological enhancements and ensure interactive social media presence on all FUE social media sites (Facebook, Twitter, YouTube, Google +, Linkedin, etc)
· In charge of negotiating rates and orders advertising for print, television or radio.
· Implement communications, marketing, advertising and publishing strategies, which promote the key policies and programs of the department.
· Plan, write, edit and publish a variety of communications and other documents, which present a positive image of the department to the public eg. News Letter, Annual Reports etc.
· Provide advice to internal clients by analyzing their specific communication needs, and assisting in the planning, development and implementation of creative strategies as required.
· Carry out specific communications tasks, including speech writing, media release preparation and distribution, promotional launches, displays and other special events.
· Work closely with departmental clients and external agencies to plan creative strategies for special events, launches, displays and other promotions, which highlight the achievements of the department.
· Render support in the implementation of promotional launches, special events and displays.
· In charge of the review and development of systems and procedures that improve the efficiency and effectiveness of the team and provide a quality service to clients.
· Ensure all communication policies, plans and documents reflect the need to establish a work environment that is free from all forms of discrimination and harassment, that equal opportunity is applied to all staff under supervision and that the principles of cultural diversity are applied in responding to the work of the branch or the needs of individuals.
· Plan and undertake communications duties to contribute to the Department’s media projects and tasks through the electronic and print media.
· Assume project responsibility for public relations tasks, including promotional launches, displays and other special events.
· Act as a consultant to internal clients to analyse specific public communication needs, and plan and implement creative strategies as required.

Qualifications, Skills and Experience:
· The ideal candidate should preferably hold a university degree preferably in Communication area
· At least two years’ experience in a role(s) of Communications or Public Affairs.
· Strong project management/organizational skills.
· Demonstrated ability to use spreadsheets to analyze data and spot trends.
· Ability to work with minimal supervision.
· Excellent communication and presentation skills.
· Excellent analytical skills.
· Excellent inter-personal skills.
· High degree of honesty and integrity
· Broad knowledge and understanding of the modus operations of press offices, publication houses and media, as well as stakeholder organisations like NOTU, COFTU, MGLSD, MoES & MFPED, MPS
· Working knowledge of contracting and monitoring of out‐sourced contractual services.
· Excellent communication skills
· Ability to develop and execute a communication plan.
· Excellent communication skills (both written and oral)
· Computer, desktop publishing skills, experience in web design
· High degree of creativity to communicate in different ways (Ability to write in a variety of styles to appeal to different audiences)
· Resilient, with the ability to work to deadlines and maintain high levels of professionalism while managing multiple demands.

How to Apply:
All suitably qualified and interested applicants should send an application letter and an up to date CV only that provides details of the applicant’s specific qualifications for the desired position, current and expected salary and contacts of three professional referees via Email to: applications@fuemployers.org addressing them to:

The Human Resource Specialist,
Federation of Uganda Employers,
Plot 1207, Namanve, Kiwanga Road,
P.O. Box 3820, Kampala. Uganda

NB: Please include the title of the position for which you are applying in the subject line of the E-mail.

Deadline: 15th January 2016 by 5.00pm.