Key Duties and Responsibilities:
· Daily careful extraction of customer information files in order to focus on the development of these customers.
· Summarize customer information files, analyze and classify them, manage all kinds of data, and update them daily to avoid omissions.
· Conduct regular communication with customers and make detailed records.
· Get in touch with customers through telephone communication, email communication, and SMS services, and conduct occasional return visits to meet customer needs and improve customer satisfaction.
· Trace the user’s portrait through daily user operation data

Qualifications, Skills and Experience:
· The applicant for the Carlcare Service Limited Customer Care Specialist job must hold a Bachelor’s Degree in a business course.
· At least four years of related working experience in a similar position

How to Apply:
All candidates who wish to apply for the above position can deliver their applications i.e. CV, cover letter, and copies of academic qualifications to the address below:
Carlcare Service Limited,
Prism Building (Next to E-Tower), Kampala Road
6th Floor, Plot 71/73 Kampala
Or: send an email to hr.ug@transsion.com (please ensure to indicate job applied for in subject head)
Deadline: 20th June 2019 by 5:00pm