Front Desk Officer – Kampala – Spedag Interfreight Uganda Ltd

About Spedag:
Spedag Interfreight Uganda Ltd is the leading clearing, forwarding and freight logistics company in Uganda.

Job Summary: The Front Desk Officer will be responsible for manning the front desk and coordinating the various activities to ensure that clients and guests are given the required assistance in a timely manner.

Key Duties and Responsibilities:
The incumbent will be receiving clients and other guests on the Company premises and ensuring that they are served as required and in a timely manner
Quickly responding to client inquiries and ensuring that they receive the desired information in a timely manner
Educating clients and guests on the products and services offered by the Company
Receiving calls and messages from clients and other stakeholders and transferring them to the relevant parties
Dispatching company documents to external stakeholders through various means in a timely manner and ensuring that the necessary acknowledgment is made
In charge of dispatching received documents to the various internal staff and other stakeholders in a timely manner
Updating and maintaining accurate records on documents received and dispatched from the front desk
Ensure that the front office area is impeccably maintained at all times.

Qualifications, Skills and Experience:
The Front Desk Officer should hold a Bachelor’s degree in Business Administration, Procurement & Logistics, International Business or any other relevant field
At least two years working experience in a reputable fast paced large corporation
Computer proficiency in Microsoft Office Suit applications
Possession of a certificate in customer care is an added advantage
Excellent communication and interpersonal skills
Clean and neat personal appearance
Amiable
High integrity and ethical standards
Proficient in English both spoken and written
Ability to speak Luganda and Swahili will be an added advantage
Quick learner and adept

How to Apply:
All suitably qualified applicants should send their applications with a detailed curriculum vitae including three professional referees, Copies of academic documents and application letter to; the Human Resources Department, ug.vacancies@spedaginterfreight.com.

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