About UNBS:
Uganda National Bureau of Standards (UNBS) is a statutory body under the Ministry of Trade Industry and Cooperatives mandated to coordinate the elaboration of standards and quality of products and services so as to facilitate fair trade, promote local industries and protect consumers.

Job Summary: The Front Desk Officer will be responsible for handling all front office reception whilst providing secretarial, clerical and administrative support.

Key Duties and Responsibilities:
Cordially welcome visitors by greeting them, in person or over the telephone
Answer and or refer inquiries as appropriate.
Maintain employee and department directories.
Guide and direct visitors to Offices or Officers accordingly.
Maintain reception security by following and enforcing procedures.
Maintain and monitor the visitor’s book and issue visitor passes.
Maintain telecommunication system both internal and external and record staff external calls for accountability purposes.
Re-direct calls as appropriate and take messages when required.
Open and date stamp all general correspondences and route them to the right offices.
Offer timely secretarial support whenever required.
Maintain safe and clean reception area by complying with procedures, rules or regulations.
Receive record and route all employee applications on behalf of the Executive Director.
Supply information regarding the organisation to the general public, clients and customers

Qualifications, Skills and Experience:
The Front Desk Officer should hold an Honour’s Degree in Secretarial Studies, Arts in Arts, Hospitality or any other related qualification from a recognized University/Institution.
At least two years’ experience in a busy reception environment.
Be highly computer literate with skills in Microsoft Word, Excel and Internet applications.
Specialized training in Customer care is an added advantage.
Possess excellent verbal and written communication skills
Professional personal presentation
Customer service orientation
Stress tolerance
Possess excellent information management skills
Keen attention to detail and high degree of reliability
Respectful and culture sensitive

Age: Between 25 and 40 years.

How to Apply:
All qualified applicants should send their applications together with attached copies of all academic qualifications, copies of valid identity cards and detailed CVs with mobile telephone numbers indicated, names and contact details of three referees, to the address below in person;

The Executive Director,
Uganda National Bureau of Standards,
Plot M217 Nakawa Industrial Area,
P.O Box 6329,
Kampala, Uganda

Deadline: 20th April 2015 by 5:00 PM