Head Department of Expedited Mail Services – Kampala – Uganda Post Limited

About US:
Uganda Post Limited (Posta Uganda) is a wholly-owned government company which is the leading provider of a wide range of postal, logistical, IT and financial services in Uganda with international links to all major postal administrations worldwide.

Job Summary: The Head, Department of Expedited Mail Services will provide leadership in the development and implementation of business plans for achieving UPL’s objectives with particular focus on Expedited Mail Services (EMS} business.

Key Duties and Responsibilities:
Prepare annual work plans and budgets for the EMS department and guide implementation of planned activities in line with UPL’s strategic and business
Formulate and implement strategies to achieve UPL’s business objectives in the EMS Department.
Drive EMS Department through growth of market share as per the business plans.
Achieve business targets by driving and implementing a SMART annual work plan for the Department.
Establish measures to ensure that the set standards of timeliness, reliability, quality and cost pertaining
Create a strong brand affinity for UPL’s products and services through focused marketing strategies.
The jobholder will work closely with the Business Services Department for driving the effective delivery of EMS.
Conduct wholesale market intelligence to monitor competition, exploit new opportunities in the market, and gauge the company’s market share.
Work closely with the finance department to derive optimum tariff rates and assure management about prompt and complete billing for all service’ rendered.
Ensure high standards of service delivery and quality control within the EMS department.
Provide leadership, guidance, mentorship and manage performance of staff through capacity building, coaching and mentoring in the EMS Department.

Key Performance Indicators:
Revenue and profitability as per the approved plan
Increase in market share
Timely and accurate production of reports to the Board/Management

Qualifications, Skills and Experience:
The applicant should hold a Master’s degree in Business studies or Management from a recognized institution.
Possession of an Honours Bachelor’s degree in Business or Management discipline
At least ten years of relevant working experience, seven of which should have been at managerial level in a reputable organization.
Significant experience in a communications industry will be an added advantage.

How to Apply:
All suitably qualified and interested candidates should send their application letters, detailed CVs and certified copies of academic transcripts and certificates to:

The Head, Department of Human Resource and Administration,
Posta Uganda,
P.O. Box 7106 Kampala. Uganda

Deadline: 24th July 2017

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