About US:
Kimberly Ryan provides an Outsourcing solution that not only exceeds your needs but ensures Return on Investment. Their outsourcing services include; Employee Outsourcing, Managed Payroll Services, Business Process Outsourcing and Function Outsourcing. They would like to recruit for a valuable client, one of the oldest 5 star hotels in Uganda; the hotel is part of a renowned Group of Hotels.
Job Profile: In a modern world, the role of HR manager is hot. Staff retention is crucial because hospitality is such a people-orientated industry – from restaurants, to hotels, to pubs to contract catering. It’s no surprise, then, that you’ll be expected to nurture, and motivate the team to aid productivity; so the staff need to know you and feel able to come to you with any situation. People passion is core to this role. Your warm, cuddly status belies your expertise, however, all heads of department will look to you for advice and guidance on people issues. You will be responsible for the delivery of the training and development programs to ensure highly effective training solutions are in place which supports high performance and retention across the hotel. You will create, deliver and evaluate engaging and innovative training and development programmes and deliver creative solutions which supports a strong team culture and commitment to exceptional guest service delivery. The other side of the job, of course, is even tougher. For instance, you may need to make redundancies when required. You could also be involved in standardising policies and producing reports for business planning.
Key Duties and Responsibilities:
· Getting involved in hands on creative training
· In charge of recruitment and inducting new staff.
· Management of reward and recognition programs for different staff groups
· Responsible for monitoring and implementing personal development plans and appraisals for staff
· Support and Communicating with departmental managers
· Troubleshooting or mediating when there are staff disputes
· Ensuring that the company complies with employment law
Qualifications, Skills and Experience:
· The ideal candidate should preferably hold a Bachelor’s Degree in Human Resource Management or Business Related Course with a Post Graduate HR Qualification.
· At least ten years’ experience in Human Resources functions, at least five (5) years of which must be in a managerial position in a 4 or 5-star hotel;
· Excellent people/interpersonal skills.
· Exceptional training and recruitment skills.
· Good at counselling people and dealing with disciplinary matters
· Switched on to what talents are required to meet business needs and trends
· Strong background in employment law, employee relations, benefits, wage and salary, accident prevention, and compliance to government regulations;
· Demonstrated ability to Instill a guest service attitude in all employees;
· Ability to engage, inspire and motivate staff to harness their full potential
· Previous experience in training and developing employees with limited education/experience;
· Excellent organizational skills;
How to Apply:
All suitably qualified and interested candidates are encouraged to send their updated CVs including a working telephone contact via E-mail to: recruituganda@kimberly-ryan.net. The subject of the E-mail should clearly be labeled “Human Resources Manager”