About US:
Mavek Cleaning Services Ltd is the top provider of commercial cleaning in Uganda. At Mavek Cleaning Services we believe that a clean, fresh appearance is more inviting for customers, which helps a business retain and increase its load of clients. We ensure quality service for companies and organizations to hire us with the confidence that we will be able to meet all of their commercial building cleaning and office cleaning services needs professionally, affordably, and efficiently. This business currently operates across Uganda, targeting corporate offices, commercial sites, buildings, hotels, leisure parks in the region to promote their cleaning services.
Job Summary: The Human Resources Manager is accountable to the Director, Organizational Services for strategically leading and coaching the Cleaning Services Management Team and is responsible for effectively managing staff, external service providers, processes, and activities involved in the provision of outstanding cleaning services at all clients’ facilities. This is an excellent opportunity for someone to really make an impression, with plenty of autonomy and scope for you to be creative in your management approach. This is a generalist human resource position, where you will get involved in all areas of human capital management for this well established brand, which already has an excellent reputation for quality in the market. This position provides overall leadership and strategic direction to the Cleaning Services Management Team (Assistant Managers and Staff Supervisors). This position provides direct supervision and coaching to the Assistant Managers to influence their actions in order to influence the Cleaning Services Supervisors and frontline staff. This position provides co-worker support to colleague Managers on the Organizational Services Management Team within the company.
Key Accountabilities:
Leadership – Overall responsibility for providing excellent leadership to all Cleaning Services Management Team members (Assistant Managers, Supervisors)
Build and maintain positive working relationships by establishing a clear set of reasonable and mutually agreed upon expectations that align with company’s mission and strategic plan to help employees create clear paths to success.
Effectively measure and evaluate performance of direct reports through both formal performance appraisals and informal methods such as regular feedback, coaching, and one-on-one conversations.
Establish strategies that identify development opportunities in direct reports and Cleaning Services staff and create development plans that will enable employee growth and improved performance at all levels of responsibility.
Personnel Management – Overall managerial responsibilities for Cleaning Services’ human resources including:
Recruitment (hiring processes, on-boarding activities), staff performance, promotions, reclassifications, staff training/ development, etc.
Managing (and supporting direct reports to manage) university and departmental personnel policies and procedures as they relate to all Cleaning Services staff ie) illness, injuries, safety, return to work initiatives, vacation, overtime, leaves of absence, etc.
Ensuring commitment and adherence by all Cleaning Services Management Team members and staff to a safety and wellness program that is highly influenced by Workplace Hazardous Materials Information System (WHMIS) and the Occupational Health and Safety Act (Uganda’s OSH Act 2006).
Fiscal Management – Overall managerial responsibility for Cleaning Services’ financial resources including:
Developing and managing the annual operating budget
Following company policies and procedures for the effective procurement of required supplies, equipment, and 3rd party service providers
Operations Management – Overall responsibility for planning and developing strategies and systems for the effective management of a cleaning services program that strives for continuous improvement and supports the company’s goal for clean, comfortable premises that are conducive to our clients, their staff and visitors. This requires:
Leading a collaborative and coordinated approach between managers, supervisors and team members
Formulating strategies to ensure consistent cleaning standards, operating procedures, and best practices in day to day cleaning are implemented and evaluated.
Project Management– Accountable for managing and directing the effective coordination of multiple regular and special projects for the Cleaning Services and for the wider Organizational Services team.
Qualifications, Skills and Experience:
The ideal candidate should preferably hold a Bachelor’s degree in Human Resource Management, Social Sciences, Business Administration, Commerce, Finance (or equivalent experience).
Progressive management experience in a client-focused environment with a background highlighted by human resources management and facilities management. Competencies will include strategic thinking, people management, change management, interpersonal, organizational, and communication skills.
Excellent interpersonal skills
This position makes recommendations to the Company Director about improved service and business process opportunities that impact both the incumbent’s and colleague functional areas.
How to Apply:
All suitably qualified and interested candidates are encouraged to submit their updated CVs to mavekcleaning@gmail.com (we don’t expect other documents at this stage).
Deadline: 27th January, 2017