Job Summary:
Reporting to the Head – Product Development and Innovation, the Manager – Innovations and Digital Transformance will be responsible for leading the Innovation team in its drive to support the transformation agenda of dfcu Bank towards a modern digitised bank with leadership in operational excellence and customer experience. The role holder will also ensure that Innovation is inward-looking to see how we can deliver better as an organisation through process efficiencies and adoption of new technologies, fintech partnerships and propose bank transformation improvements.
Key Duties and Responsibilities:
Drive the Innovations transformation agenda of the bank to reach its strategic aspirations.
Use modern techniques such as LEAN, AI, Robotics, Machine Learning etc to create more customer value without increasing resources.
Use big data to promote Business insights and innovation.
Identify improvement opportunities that leverage existing applications, technology, processes to create lean, efficient processes and create value to customers without additional funding or vendor engagement.
Prioritize and recommend innovation ideas/projects to implement after sizing of the initiatives to establish impact to business growth versus the cost of delivery.
Lead the identification and development of innovative and emerging technologies to solve customer needs.
Benchmark or carryout research on innovative ideas to solving real consumer (Internal & External) needs with a focus on both the short-term and long-term product roadmap.
Build and develop fintech relationships and develop strategic partnerships with those who share our aspirations.
Qualifications, Skills and Experience:
The ideal candidate for the DFCU Bank Manager – Innovations and Digital Transformance job placement must hold a Bachelor’s Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or another related field.
At least six years’ work experience, 3 of which should be a leadership role as a senior Technology, Digital Innovation or Product Development Resource at a financial services/technology delivery institution.
Adept at Financial Technology & Innovation.
Clear expertise at carrying an innovation from the ideation to deployment stage.
A professional qualification in banking e.g. ACIB and Project Management (e.g. Prince II would be added advantage).
Ability to prepare product papers / Business cases.
Demonstrate experience in driving innovation and the change agenda in Financial Services.
Demonstrate ability to link and apply complex technologies to business strategies & a high proficiency in Information and Communication Technology.
Strong skills in product analysis, business process analysis and redesign.
Strong understanding of banking operations, FinTech, or product development trends.
Strong skills in project management and project execution is an added advantage.
Familiarity with the financial services industry in Uganda and the region.
Strong understanding and experience of digital transformation with demonstrated success in this field.
Excellent communications and engagement skills.
Strong attention to detail and personal effectiveness.
High-level of integrity, work ethic and strong entrepreneurial skills.
Strong skills at relationship building.
Self-drive and initiative.
Strong leader with soft-power skills.
How to Apply:
All Interested Candidates please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level) to the email address indicated below:
Vacanciesbank@dfcugroup.com
Deadline: 23rd August 2021