About US:
CIC Insurance Group is the leading Co-operative Insurer in Africa, providing insurance and related financial services in Kenya, Uganda, South Sudan and Malawi. The Group offers a wide range of products including General Insurance, Life Assurance, Medical Insurance and Asset Management Services. It is a pioneer and leader in Micro-insurance. The Group’s focus on innovation and excellence in service delivery has differentiated it in the market and earned it International recognition.
Job Summary: The Micro-Insurance Officer will be tasked to generate revenue for CIC Africa Life Assurance (U) Ltd to achieve its annual budgets with a total focus on MFIs and SMEs by creating, developing and maintaining strong relationships and partnerships.
Key Duties and Responsibilities:
The jobholder will be in charge of building and developing strong strategic partnership / relationship with MFIs and SMEs
Plan and carry out consumer education within the assigned market MFI and SMEs
The incumbent will also drive profitable business for the company
Design and develop need based products for the MFIs and SMEs
Develop and deliver excellent customer experience in the market
Timely collection of premiums
Work closely with support functions to follow up on client queries and complaints
carry out market activations storms in strategic locations with respective sales teams
Carry out performance appraisal coaching and mentoring micro-insurance staff
Take part in resource allocation, staffing and leave approval
Participate in planning and budgeting for the department
Actively participate in various meetings and committees
Qualifications, Skills and Experience:
The ideal candidate for the CIC Africa Uganda Limited Micro-Insurance Officer opportunity should hold a Bachelor’s degree in preferably in MFI, business administration or related field
The applicant must hold professional qualification i.e. ACII/ AIIU
At least four years of relevant experience in a similar position (2) two of which at supervisory level
Excellent communication and presentation skills
The applicant must hold excellent interpersonal skills
Excellent customer care skills
Leadership skills
Good negotiation skills
Broad knowledge and understanding the working environment/ competitors
Technical competence in Insurance
Basic knowledge of regulations by IRA
How to Apply:
All applicants who are suitably qualified should send their applications clearly marked “Ref: Application for Micro Insurance Officer – CIC Africa, Uganda” with an updated resume that contains details of your qualifications, experience and present positions addressed to:
Group Human Resources Manager,
CIC Africa Insurance (Uganda) Ltd,
AHA Building 2nd Floor Lourdel Rd Kampala,
P.O. Box 34975 Kampala, Uganda
Email to: recruitment@cic.co.ke
NB: Please note only short listed candidates will be contacted. If you do not hear from us by 12th April 2016, kindly consider your application unsuccessful.
Deadline: 5th April, 2016