About US:
M-KOPA Solar is the global leader of “pay-as-you-go” energy for off-grid customers. Since its commercial launch in October 2012, M-KOPA has connected more than 200,000 homes in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new homes each day. The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan. Customers acquire solar systems for a small deposit and then purchase daily usage “credits” for US $0.45, or less than the price of traditional kerosene lighting. After one year of payments customers own their solar systems outright and can upgrade to more power.
Job Summary: The Mobile Money Commerce Administrator will lead and facilitate M-KOPA business development agenda, partnerships and interventions with MTN and related customer base by providing operational, administrative and marketing support to M-KOPA business activities.
Key Duties and Responsibilities:
Develop and maintain an indispensable Partnership between M-KOPA and MTN by providing support and advise to M-KOPA – MTN money business/ Retail /Customer development in line with M-KOPA business goals
Coach and train DSRs and other stakeholders on all MTN business activities in line with MTN –MKOPA business relations
Carry out research on all M-KOPA business segments/partnerships and make recommendations on strategies of improving M-KOPA business
Respond to customer feedback by developing, implementing and evaluating M-KOPA business training programs that meet the needs of local Customer
Provide support to marketing, events and promotional activities to ascertain that they are appropriate, innovative, effective and meeting customer demand
Develop and maintain an understanding of the current performance of The M-KOPA Business; support the implementation of M-KOPA MTN Money activities and respond to all business enquiries in relation to M-KOPA- MTN Money payment solutions.
Qualifications, Skills and Experience:
The ideal candidate for the M-KOPA Mobile Money Commerce Administrator job placement should hold a university Degree from recognized University.
At least two years’ experience working in the telecom industry with interaction with mobile money services
Previous exposure and experience in Marketing and distribution in Telecom industry
Good understanding of marketing and promotional activities
Computer literacy and knowledge of personal computers and software packages MS Word, MS Excel, MS PowerPoint, MS Access and Outlook
Ability to develop and manage strategic and operational partnerships.
Excellent interpersonal skills required in liaising with people at different levels within the organization, customer and other business stakeholders.
Adaptable, flexible, proactive & detail oriented
Good planning and organization skills
Ability to multi-task, work in teams& under pressure to meet tight deadlines.
A person with high integrity.
Dynamic self-starter with a personal ambition to succeed
Additional information
Provides career development in marketing
A contract of six (6) months
How to Apply:
All suitably qualified and interested candidates should send their applications and up-to-date CVs to: careersug@m-kopa.com addressed to with the subject “Mobile Money Commerce Administrator” addressed to:
The Human Resource & Administration Manager,
M-KOPA Uganda Limited,
Lubowa Estate, Plot 1300 -1301 Kampala. Uganda
Deadline: 17th February, 2017