About EU:
The European Union (EU) is an economic and political partnership between 28 European countries. It plays an important role in international affairs through diplomacy, trade, development aid and working with global organisations. Abroad, the EU is represented through more than 140 diplomatic representations, known also as EU Delegations, which have a similar function to those of an embassy. The EU Delegation to Uganda is supporting Uganda’s priority needs which include the need to foster sustainable development by sound governance and macro-economic policies, improved connectivity of national and regional transport infrastructure and strengthening of agriculture.
Job Summary: The Office Support Agent will support the EU Delegation by contributing to the achievement of the objectives of the Administration through pro-active support of the section. The Office Support Agent is expected to take initiatives within the limits defined by the Head of the Administration
Key Duties and Responsibilities:
Operation of the switchboard:
Answering incoming telephone calls
Making international calls
The incumbent will be managing the reimbursement procedures of private telephone calls
Implementing security procedures on the admission of all persons and arranging the escorting of all visitors within the Delegation
Handling incoming and outgoing mail
Drafting of notes and letters
Tasked with the collection and dispatch of mail and courier pick-up and delivery services
Control of meeting room bookings for internal and external participants
Document management – registration, filing and archiving
Data entry of invoices
Tasked with processing URA VAT tax claims for the office
Back-up to Section Secretary during absences
Other duties as may be assigned by the Head of Administration
Qualifications, Skills and Experience:
The applicants for the European Union Office Support Agent job opportunity should have completed secondary education. Any form of higher education in the related field is desired
At least three years of experience preferably with a focus on secretarial/administrative duties in an international environment
Working in a multicultural environment is an added advantage
Proficient in English is required. French fluency is desired
Knowledge of IT tools Microsoft Office package
Operation of a telephone switchboard is an added advantage
Ability to work in a team with a pleasing personality
Ability to deal with stressful situations
Ability to prioritise, understand complex subjects and respond appropriately
Positive and a good all-rounder, outgoing and cheerful
Discrete and able to handle sensitive information
Proactive in finding solutions to potential problems
How to Apply:
All suitably qualified and interested candidates seeking to join the European Union Delegation in Uganda should send an application letter, a completed EU Standard Curriculum Vitae, download here, that must include three relevant referees, reference letter(s) of previous employment(s)and copies of education and training certificates addressed to:
Head of Administration
European Union
Delegation to the Republic of Uganda
Crested Towers, 15th floor
Plot 17-23 Hannington Road
P.O. Box 5244 Kampala, Uganda.
Email to: DELEGATION-UGANDA-HOA@eeas.europa.eu
NB: Please clearly indicate: Application – Office Support Agent in the subject of the E-mail.
Deadline: 8th September 2017 by 13:00 Hours