About US:
Numida Technologies is a digital financial services company based in Kampala, Uganda. Our goal is to unlock financing to the 22 million African small businesses who need it. We are building a mobile application called TrackApp that helps entrepreneurs keep track of their finances for the purpose of making evidence-based decisions. In addition, these financial track records are channeled to lending institutions in Uganda who are looking to finance small businesses, and who require real business data about prospective borrowers. We are launching a pilot with 200 small businesses in Kampala in 2016 that will test a core set of TrackApp features with our target user.
Job Summary: The Outreach Representative will work together with other team members to bring a mobile record keeping application called TrackApp to the awareness of 200 small business owners in Uganda. The incumbent will support these businesses owners to integrate TrackApp into their daily management practices. This position will require the Outreach Representatives to relate to entrepreneurs in Uganda of varying ages and literacy levels, and therefore the ability to deeply understand these business owners is critical. As representatives of Numida Technologies, the successful candidates will act as ambassadors of TrackApp to our clients, and they should believe in Numida Technologies’ mission of unlocking financing to small businesses in Africa through the development of good financial record keeping habits. The successful candidates must be organized, reliable, and skilled at working in a fast-paced, collaborative team environment. The responsibilities of an Outreach Representative will be twofold: 1. to acquire TrackApp users and 2. to collect feedback from these users so that the tech development team may continually make TrackApp more useful, user-friendly, and generally better.
In this position, the Outreach Representatives may find themselves organizing and facilitating training sessions about TrackApp to groups of 30+ entrepreneurs. On other days they may be following up with entrepreneurs over the phone, troubleshooting problems that users have encountered when using TrackApp, or traveling throughout the Greater Kampala area to meet with entrepreneurs in person. While the Outreach Representatives will be working to implement a structured pilot of TrackApp, the ability to suggest new ideas and approaches for promoting TrackApp in the Ugandan context will be highly valued by Numida.
Qualifications, Skills and Experience:
The ideal candidate should preferably hold a Bachelor’s degree in a business-related field
At least a year or two years’ experience in managing or working in a small business in Uganda
Professional or volunteer experience advising small businesses is a strong asset
Working knowledge of good business management practices (accounting, marketing, finance)
Knowledge of bank loan due diligence processes would be an asset
Excellent interpersonal skills
Independent critical thinking skills
Broad knowledge and understanding of how to operate and troubleshoot an Android smartphone
Disciplined with excellent organizational skills for collecting reliable data
Ability to convincingly promote Numida Technologies and TrackApp Ability to contribute effectively in a team environment
Ability to independently facilitate group training workshops
Proven ability to travel independently throughout the Greater Kampala area
Ability to work productively with limited supervision
Desire to help small businesses in Uganda grow and succeed
Genuine belief that good management and control systems are vital for business success
An entrepreneurial drive: you are motivated by challenges and take proactive steps to solve problems
Inclination to continuously improve the way that Numida Technologies works by suggesting more efficient and effective ways of working
Care and concern for the experience of entrepreneurs using TrackApp, both in their interaction with the app and with Numida staff
Ability to communicate in both English and Luganda
NB: The assignment that we are currently recruiting for is a 2-month contract.
How to Apply:
All suitably qualified candidates are strongly encouraged to send an updated CV, a brief motivation letter, and copy of national ID to jobs@numidatech.com with the subject line “Last_Name, First_Name – Outreach Representatives” in the email subject line. All application materials should be in English, written directly by the candidate.
Deadline: Thursday, 4th February, 2016 by 11:59 pm