Project Officer Quality Improvement – United States Conference of Catholic Bishops

About CRS
Catholic Relief Services (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners, people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Job Summary:
As a member of the SOCY project team, he/she will monitor and report on all project activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. He/She through and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.
The expected outputs of this position are improved quality of service delivery for OVC, local government ownership and practice improved data management at CSO and community level, new innovations that will be documented and disseminated through various platforms including the CRS website.

Job Responsibilities:
• In collaboration with local governments and communities, plan and carry out the implementation of OVC activities using collaborative quality improvement approach in the project districts
• Institutionalize quality improvement in local government systems, community and OVC programs at CSO level
• Support and facilitate the training and formation of OVC quality improvement teams on national quality improvement standards for protection, care and support of OVC.
• Organize and conduct routine mentoring and coaching visits to CSOs and community QI teams to improve their ability to identify and address challenges in OVC service delivery Support quality improvement teams to conduct monthly data collection, analysis, use and reporting
• Support quality improvement teams to synthesise and document quality improvement learnings and organise peer learning sessions at district, regional and national level to share best practices for replication
• Participate in the development of materials for trainings, learning sessions, harvest meetings and coaching visits
• Prepare biweekly, quarterly and annual reports and update the technical team on the progress of quality improvement in OVC services
• Liaise with the communication team to document success stories about the improvement interventions

Qualifications, Skills, Competencies and Experience:
• Bachelor’s degree in social work and Social Administration, Social sciences, Development studies, Public Health, Population studies and other related fields.
• Training and experience in quality improvement is a MUST.
• Quality improvement skills at community level
• Three years’ work experience with PEPFAR funded NGOs
• Data management skills
• Report writing skills
• Familiar with local government systems
Travel Required: Willingness and ability to travel approximately 70% of work time.

Key Working Relationships
Supervisory: None.
Internal: CRS Staff, other SOCY technical leads, DCoP, CoP
External: SOCY Consortium Staff, USAID and MGLSD and local district key government staff
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Trusting Relationships
• Professional Growth
• Partnership
• Accountability

Agency-Wide Competencies
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.
1. Serves with Integrity
2. Develops Constructive Relationships
3. Models Stewardship
4. Promotes Learning

HOW TO APPLY:
Disclaimer Clause:
This job description is not an exhaustive list of skills, effort, duties and responsibilities associated with the position. CRS’ recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. “I understand that CRS takes all allegations of abuse and exploitation seriously. Abuse or exploitation of children or vulnerable adults is grounds for immediate dismissal.” Note: Please submit cover letter, CV and three work references (names and contact information only) to ug_recruitment@crs.org by October 11th, 2017.
Only selected candidates that meet the requirements will be notified. EOE/M/F/D/V**

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