Quality Improvement Officer – Kampala – Mengo Hospital

About US:
Mengo Hospital was founded in 1897 in Kampala, and is the oldest hospital in Uganda. It currently serves as an urban community hospital that provides modern medical care. Mengo Hospital provides comprehensive care including radiology, obstetrics, dentistry, orthopedics, and surgery. Additionally, Mengo Hospital provides critical training and education to health professionals through its various programs in midwifery and nursing, health sciences, and laboratory technology. Mengo Hospital also has a dedicated research and development team that works to find new solutions to health issues in Uganda.

Job Summary: The Quality Improvement Officer will support the Quality Improvement Coordinator to work with the other technical team to effectively implement, document and report Quality Improvement activities to strengthen quality of health care services at Mengo Hospital as per the National and WHO Standards.

Key Duties and Responsibilities:
Provide QI coaching support to the different teams to promote the use of the model for improvement and 5S methodologies
Prepare and submit monthly and quarterly QI work plans and reports
Coordinate regular assessments and monitoring visits to ensure compliance to MOH service delivery standards
Support ward managers to coordinate and facilitate monthly facility performance review and quality improvement meetings
The incumbent will support the ward managers and Heads of Departments to coordinate quarterly integrated QI coaching and mentorship activities for the health facility in the respective departments.
Coordinate quarterly cluster QI learning sessions in collaboration with the ward managers
Coordinate the documentation and dissemination of QI success stories at all levels within the Hospital.
Provide support in the assessment and strengthening of infection control and waste management activities at all facilities
Provide oversight and coordination of client satisfaction surveys, providing support to services for the development, implementation and collation of surveys, analysis and reporting of results

Qualifications, Skills and Experience:
The ideal candidate for the Quality Improvement Officer job opportunity should preferably hold a Bachelors’ Degree of Science Nursing / Double Registered Nurse /Midwife
Possession of a valid registration certificate from the relevant regulatory bodies
A minimum of two years’ experience in implementing Quality Improvement approaches in a similar position
Excellent communication or interpersonal skills are desired
Should have training skills and presentation skills,
Excellent report writing monitoring and evaluation skills
Good computer skills

How to Apply:
All suitably qualified and interested candidates should submit their application letters attached with a CV, copies of academic/training certificates and testimonials, professional membership certificates indicating three (3) referees and a reliable e-mail /telephone contact, addressed to:

Medical Director,
Mengo Hospital,
P.O. Box 7161, Kampala. Uganda

E-mail to: jobs@mengohospital.org

Deadline: 15th September 2017

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