About US:
The National Social Security Fund (NSSF) is positioning itself to be the Social Security Provider of Choice in Uganda. Our belief at the Fund is that each employee contributes directly to the growth and success of the business and each employee is expected to take pride in being a member of the team.

Job Summary: The Regional Business Manager Northern Uganda will be charged with managing the operations and business growth of the entire region and resident Business Unit with the aim of increasing contributions collections, managing costs, increasing market share, improving customer experience, enhancing relationship management and staff development. The jobholder will also develop both short-term and long-term strategies and initiatives for business growth within the regional Business Units. The incumbent will provide leadership and support to the Business Units within the region.

Key Duties and Responsibilities:
· Developing and implementing regional business growth strategies and develop regional work plans in alignment with business objectives
· Providing leadership and technical guidance to the Managers and teams within the Business Units in the region.
· Developing and implementing initiatives to enhance customer experience within the Regional Business Units
· Developing sensitization and awareness programmes for employers within the region
· Implementing new services aimed at improving Customer convenience within the region
· Conduct training needs assessment and recommend relevant trainings for staff in the region
· Forecasting annual, quarterly and monthly contributions collections
· Tasked with proposing ideas and innovations for business improvement within the region.
· Promoting Organisational values by developing value programmes and implementing them within the region.
· Providing support and supervision to all the Business Units within the region
· Developing specific plans to ensure contributions and membership growth for both the short term and long term
· Develop standards for smooth issuance of the clearance certification.
· Tasked with growing contributions from employers within the region
· Identifying prospective sales opportunities, developing forecasts and business plans for the Business Units.
· The jobholder will be increasing membership through employer and employee registration within the Business Units.
· Identifying and developing strategic relationships with key stakeholders within the region.
· Planning and organizing regional employer and member annual meetings
· Engaging defaulting employers and providing support to the Managers within the region in the recovery of contributions arrears.
· Directly participating in negotiations leading to payment plans by defaulting employers within the region.
· Tasked with reviewing regional expenses and recommending to management required improvements
· Providing support in the implementation of the voluntary membership growth across the regional network.
· Tasked with managing the process of employer inspection in the Regional Office and providing support to the Business Units in execution of employer inspections
· Providing support to the Operations Department in the clearance of suspense through member registration
· Carrying out product knowledge training and certification of all staff under supervision.
· Responding to and resolving all audit issues as recommended by both internal and external auditors to improve the control environment within the Business Units
· Responsible for implementing Fund policies and procedures in execution of business by the Business Units within the region
· Monitoring both member and employer registration and collection of contributions to enhance data integrity
· In charge of monitoring the clearance of suspense arising from contributions received from unregistered members in the region.
· Tasked with recommending transfer of non-compliant employers to the Operations Department for further management as per procedure.

Qualifications, Skills and Experience:
· The ideal candidate for the NSSF Regional Business Manager Northern Uganda job placement must hold a Bachelor’s degree preferably in the Social Sciences, Business Administration, Marketing or Finance. A postgraduate qualification in business, marketing or finance will be an added advantage
· A minimum of six years of hands-on experience in sales, customer care or relationship management in a busy financial or commercial environment; three of which must be at a managerial level.
· Ability to speak a couple of Northern Uganda dialects will be an added advantage.
· Good IT skills(Word, excel, power point presentation)
· Strong negotiating skills
· Excellent oral and written communication skills and effective listening.
· Excellent presentation skills
· Problem solving and analytical ability
· Judgment and decision making ability
· Motivated self-starter, comfortable in fast paced environment.
· Demonstrated integrity and ethical standards
· Possess technical expertise and knowledge of Fund products and business.
· Strong leadership, motivation and managerial skills
· Driving skills
· Good planning and organizational skills
· Team building skills and ability to work productively with wide range of people.
· Previous experience in monitoring marketplace to identify business opportunities.
· Interpersonal skills.
· Mentoring/Coaching/Grooming skills.
· Strategic planning ability

How to Apply:
All suitably qualified and interested candidates should send copies of application letters, detailed CVs and academic credentials addressed to the Head of Human Resources & Administration, and delivered to the Registry on 13th Floor Workers House for registration and onward transmission.

NB: Please note that canvassing or lobbying will lead to automatic disqualification of the candidate.

Deadline: 7th November 2017