Senior Relationship Manager – Kampala – DFCU Bank

About US:
DFCU bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary: The Senior Relationship Manager will support DFCU Bank by building and managing rapport with corporate clients to ensure optimum customer acquisition, retention and income generation from sales of all appropriate products of the bank. The jobholder will also ensure the provision of ‘Best in Class’ Relationship Management with Corporates – Strengthening bank’s brand in the corporate arena. The Senior Relationship Manager will be tasked with generating revenue pools for the bank through Corporate sales. The incumbent will also ensure the delivery of industry-leading customer service, premier on boarding experience and advisory service to new and existing Corporate Customers. The jobholder will work in liaison with the Head of the Department by contributing towards the department business plans and overall strategy.

Key Duties and Responsibilities:
Manage a portfolio of corporate clients and ensure that the bank achieves its revenue targets.
Originate and assess business propositions for both new and existing clients.
Build and manage relationships to protect the Bank from loss, maximize returns in a manner consistent with the business strategy.
Ably select quality business in a challenging environment, while making sound reasoned judgment on business decisions across a diverse range of industry sectors. This includes critical analysis of macroeconomic and business environment opportunities and threats inherent, analysis of risk verses potential return, credit quality and facility structure.
Execute sales plans to ensure that all products meet budget commitments.
Provide responsive, proactive, proficient and effective banking service to customers, there by expanding share of business.
Ensure good retention strategy for the existing clientele, there by growing the wallet share.
Mentoring and supervising junior members of the team.
Attend departmental meetings, represent the Head of DIB at the delegated forums and any other duties assigned.

Qualifications, Skills and Experience:
The applicant for the DFCU Bank Senior Relationship Manager job opportunity must hold a University degree in any business related field.
Excellent track record of accomplishment in sales management.
At least three to five years’ experience in the financial sector.
Excellent relationship management and sales skills.
Ability to work under pressure.
An in-depth understanding of all bank products plus intensive training.
Computer knowledge especially spread sheet, word & power point.
Relevant business experience and acumen.
Outgoing, self-motivated, assertive and proactive.
Be a self-starter who is oriented and able to meet deadlines.
Excellent communication, interpersonal and negotiation skills.
Good team player who is able to work under minimum supervision.
Excellent analytical power and innovative abilities.
Full of energy and enthusiasm.
Ability to energize others.
Effectiveness & full of passion for the organization
Good people management skills

How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: Vacanciesbank@dfcugroup.com

Deadline: 12th September 2017

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