Head Infrastructure – ICT – Mukono – Uganda Christian University

About UCU:
Uganda Christian University was founded when the historic Bishop Tucker Theological College was promoted as a university in 1997. Bishop Tucker Theological College trained clergy and educators during its 84-year history from 1913-1997. The local chief, Hamu Mukasa, granted land for the college to operate in Mukono. International partnerships were part of the College’s missionary history. The Church Mission Society teamed with Ugandan leaders and others to assure the College had the necessary intellectual and other capital. By the late 1990s, the Church of Uganda sought to have a broader impact on society through the higher education – not only of clergy but of other professionals as well. Uganda Christian University was established in 1997.

Job Summary: The Head Infrastructure will be responsible for the overall coordination and supervision of all technical activities relating to the efficient operation of the UCU network by other technical staff and service providers. He/She will supervise the configuration, implementation, and maintenance of the University network infrastructure, both voice and data.

Key Duties and Responsibilities:
Ensure optimum operation of the UCU network infrastructure that includes the Main Campus data and voice network, the UCU Network Operating Centre, all Local Area Networks (LANs) at UCU and remote campuses in Kampala, Kabale, Mbale and any others that will be set up
Ensure reliable, adequate and cost-effective interconnection (voice and data) between the UCU Main campus and other campuses
Ensure reliable and stable functioning of the Network Operating Center (NOC) at UCU main campus
Install, configure and administer network services, all based on Open Source technologies
Install, configure, maintain network Equipment (mainly Cisco)
Responsible for all technical work relating to the UCU Wide-Area Network (WAN) operation and related equipment
Ensure efficient access to the Internet at all times
Keep track of all technology developments relevant to all components of a modern WAN and to regularly provide the Manager, University ICT Service with information and advice on such changes for effective planning and decision making
Actively coordinate and supervise all technical activities relating to the efficient operation of the UCU network by other technical staff and service providers
Work closely with service providers on the technical aspect of the services they provide to the university and advise the Technical Manager appropriately
Compile and submit a monthly report on infrastructure activities to the Technical Manager
Maintain proper documentation of Network Structure, Network Assets, Network problems and resolution for future reference
Actively monitor Network performance and implement performance tuning
Provide periodic updates on the state of the Network to the Technical Manager
Perform any other official duties as assigned by the Manager, University ICT Service and/or Technical Manager.

Qualifications, Skills and Experience:
The candidate should have a minimum of four (4) years proven post Maters work experience in a medium to large network environment with hands-on experience with networking equipment (preferably Cisco) and infrastructure installation.
Administrator-level skills in all of the following are essential:
Windows, Cisco Systems, Juniper and Linux
Possess the ability to demonstrate proficiency in Novell or UNIX
Proficiency with Networking Equipment:
Proficiency in dealing with Layer III Switches, Routers and Ubiquiti Equipment
High-end Servers, Cabling, Racks, Firewalls, LAN, WAN troubleshooting, TCP/IP, PPP, DNS, Virtualization, Fiber Optics are essential
Good knowledge of TCP/UDP, Latency, VoIP, QoS, IS-IS, OSPF, BGP, NHRP, ATM and MPLS will be an added advantage
Working knowledge of fail-safe power Systems will be an added advantage
Must be a committed practicing Christian
Must be self motivated

How to Apply:
All qualified candidates should send two (2) copies of an application letter clearly demonstrating suitability together with updated Curriculum Vitae and three references.
Please remember to attach two (2) copies of academic and professional certificates and transcripts
To: Manager Human Resource & Administration
Uganda Christian University
Pilkington Building
P.O Box 4, Mukono, Uganda

Deadline: 13th February, 2015

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